FAQ

Frequently Asked Questions

Questions about print quality, ordering, shipping, and returns.

What paper do you print on?

Prints are giclée — pigment ink on enhanced matte art paper, produced to order by Prodigi, our fine-art fulfilment partner.

How long until I receive my print?

Prints are produced to order by our fine-art fulfilment partner, Prodigi — typically 2–5 business days in production, then 3–7 business days in US transit. International orders: about 2–5 business days in production, then 7–20 in transit.

Do you ship internationally?

Shipping is free in the United States, with no minimum. We ship worldwide for a flat international rate shown at checkout — everywhere except the EU and UK.

Will I pay customs duties or import taxes?

International orders may incur import duties or taxes on delivery, collected by the carrier (most notably Canada). We ship delivered-duty-unpaid: the flat international rate covers carriage only, so any destination-country duty or tax is billed by the carrier on delivery.

What currency are prices in?

All prices, including shipping, are shown and charged in US dollars (USD).

What sizes are available?

Each work’s buy box lists exactly the sizes available for it. The catalog starts at 8×10″ ($39) and 10×10″ ($42); works with a high-enough-resolution source image unlock a larger ladder, up to 30×40″. Because a work’s source image must survive enlargement before we offer a size, the list is per-work, not universal — the full price ladder and the resolution gate behind it are on the sizes guide.

What is your most popular size?

The 8×10″ and 10×10″ prints are the most ordered: they drop straight into standard off-the-shelf frames, ship flat without a custom framing project, and are the floor of every work’s buy box. Larger sizes appear only on works whose source image is high enough resolution to print them cleanly.

Do you sell framed or canvas prints?

Yes. Most works are available as a fine-art paper print, a ready-framed print, or a canvas. Paper and framed prints are produced and shipped from the United States; canvas is made and shipped from our partner’s UK studio, so it travels as an international shipment even to a US address and carries the longer transit times noted on the shipping page.

Is the art really public domain, and how do you know?

Yes. Every work is sourced from a museum open-access program that publishes the image under a public-domain dedication such as CC0, cross-referenced against the institution’s own catalog record and, where known, Wikidata. We add no rights claims of our own and never host or sell rights to copyrighted work. Each product page names the source collection so you can verify the work against its holding institution.

Can I request a work that isn’t for sale yet?

Often, yes. The full archive is far larger than the buyable catalog — a work becomes orderable once its source image clears the resolution needed to print it well. If you’ve found a work you’d like as a print, email support@artifactworldgallery.com with the page URL and we’ll tell you whether it can be added.

Do I need an account?

No. You can purchase as a guest — Stripe collects your email and shipping address at checkout. If you create an account, your order history is accessible from your profile.

Are prints numbered or limited editions?

No. Our prints are open editions reproducing public-domain works — we do not number copies or claim originality. Every work comes from a museum open-access program (published under a public-domain dedication such as CC0), and each print’s product page names the source collection so you can find the work’s own catalog record.

Can I return my print?

Every print is made to order, so we cannot accept returns for change of mind. If your print arrives damaged or defective, report it within 30 days of delivery and we will reprint or refund it — nothing to ship back.

Can I download these works for free?

Yes. Because the source images are public domain, you can download a high-resolution copy of any work at no charge and with no account — printing it yourself is one option, ordering a made-to-order archival print from us is the other. The iOS app is the easiest way to browse and save works on the go.

More detail

The answers above link straight to the page that covers each topic in full. If you would rather start from the catalog: browse every artwork, jump in by artist or by holding museum, grab a free high-resolution download, or read how we keep the record honest on the quality & provenance page. Prefer your phone? Get the iOS app.

Still have questions?

Email us at support@artifactworldgallery.com. We read every message and aim to respond within one business day.